If you are unsure of spa etiquette, the anticipation of what happens during your visit could cause some stress. This short guide should demystify the protocol.
Booking
Our peak hours are afternoons, weekends and holidays, so book as far in advance as you can. A major credit card secures your appointment, and we give you a reminder call the day before.
Arriving
Please arrive at least fifteen minutes before your appointment to check in, change and meet your therapist. If you arrive late and the room is booked after you, your session may have to be shortened.
What to Wear and Bring
- Casual clothes you can slip on and off easily.
- We provide towels, robe and slippers.
- Leave neck and wrist jewelry at home if you can.
Gratuities and Cancellations
Gratuities are not included and are gladly accepted, usually 15–20%. We ask for at least 24 hours’ notice to cancel a single service and 48 hours for a package.
Read the full spa etiquette guide.
